PoE Depot is a fast emerging multi-national security company with its United States office located in the suburbs of Chicago. PoE Depot specializes in offering its customers high-end surveillance solutions at an affordable price. With the new HD analog, IP and TVI systems we are sure to have something to fit your needs. Aside from cameras, we also specialize in a full POE product line including network switches, injectors and repeaters. New to the surveillance business? No problem! We also provide entire all-in-one DIY bundles with everything you need to install a system in your home or business! With a professional security consulting and tech support staff available five days a week, you will never feel left out in the cold. Here at PoE Depot, we do everything we can to ensure the customer is 100% satisfied with their experience. Our friendly staff can be reached Mon-Fri 9:00am to 5:30pm CST at 1-866-514-8998.
Tax Policy
Illinois state residents are subject to sales tax.
Orders will be shipped within 1-2 business days after we received cleared payment. All orders placed on weekends and holidays will be shipped the following business day. Any orders above $200 will require a signature upon delivery.
Return Policy:
Products may be returned for a refund or replacement within 30 days of the purchase date. Shipping costs are non-refundable unless the product is being returned due to our mistake and/or a defect.

Defective products may be returned for repair up to 1 year from the purchase date unless stated otherwise. Repairs will be processed at our facility.

Prior to any return, a Return Merchandise Authorization (RMA) must be obtained by contacting us at 1-866-514-8998.

We will employ every resource to ensure that your return is processed promptly and without hassle. Please contact us for any product or service issues before escalating to Rakuten for a solution.

How to Return Merchandise:
Please contact us at 1-866-514-8998

Mail to:
PoE Depot – Returns
RMA Number:
1680 Carmen Dr
Elk Grove Village IL 60007
Tel: 1-866-514-8998
Hours: M-F 9am – 5pm CST

Mailing Address:
1680 Carmen Dr
Elk Grove Village, IL 60007