PoE Depot is a fast emerging multi-national security company with its United States office located in the suburbs of Chicago. PoE Depot specializes in offering its customers high end PoE products, IP network cameras, analog cameras, DVR/NVRs as well as cables and other accessories for these products. On top of our own product line we also stock GeoVision and Mobotix security cameras. PoE Depot takes pride in its 100% customer satisfaction rating, and promises all potential customers that they will always be in good hands when choosing PoE Depot for their security needs. We are looking forward to providing our customers with top of the line products at a price no other company can compete with.
Tax Policy
Illinois state residents are subject to sales tax.
Orders will be shipped within 1-2 business days after we received cleared payment. All orders placed on weekends and holidays will be shipped the following business day. Any orders above $200 will require a signature upon delivery.
Return Policy:
Products may be returned for a refund or replacement within 30 days of the purchase date. Shipping costs are non-refundable unless the product is being returned due to our mistake and/or a defect.

Defective products may be returned for repair up to 1 year from the purchase date unless stated otherwise. Repairs will be processed at our facility.

Prior to any return, a Return Merchandise Authorization (RMA) must be obtained by contacting us at 1-866-514-8998.

We will employ every resource to ensure that your return is processed promptly and without hassle. Please contact us for any product or service issues before escalating to Rakuten for a solution.

How to Return Merchandise:
Please contact us at 1-866-514-8998

Mail to:
PoE Depot – Returns
RMA Number:
2921 Old Higgins Road
Elk Grove Village IL 60007
Tel: 1-866-514-8998
Hours: M-F 9am – 5:30pm CST

Mailing Address:
2921 Old Higgins Road
Elk Grove Village, IL 60007